Your Satisfaction Is Our Guarantee!
Trusting companies that you cannot see or easily physically reach has to be the most challenging obstacle for the Internet visitor. We also recognize it's tough to know if a piece of merchandise will match your hopes and dreams until you can actually touch and feel it. That's why we are eager to take all of the responsibility for your satisfaction.
Our guarantee is very straightforward.
You have a full 30 days to view, touch, and feel your purchase. (Some products have special conditions. See product details for exceptions.) If you decide that the value of our service or our product does not match the price you paid, then notify us -- and you'll receive a complete and courteous refund or in store credit minus the return shipping cost to Christmas Treasures once we receive the merchandise back.
Why we do this.
Approximately 75% of our business comes from return customers. Our company relies on it. Our Satisfaction Guarantee is one method we assist you to test us out and, in anticipation, turn you into one of our many return customers. It also guarantees that you will constantly get more value than you expected.
No need to give an excuse.
There's no reason to give us an excuse or a lengthy explanation. Just advise us that you wish to return the product under our return policy guidelines and we'll refund your credit card or provide an in store credit shortly after we receive the merchandise back minus the return shipping to Christmas Treasures.
You have the last word.
In conclusion, we know that you'll find our products and services of the highest quality and value.
In any situation, you are the last word and we guarantee to value your choice... no excuses necessary! And if you request to return your purchase, we'll do it with a light heart and a courteous tone!
For well over a 20 years, Christmas Treasures, Inc. has enjoyed an unsurpassed reputation for selling quality products and offering outstanding customer care.
Founded in 1993 by Patrick and Nancy, Christmas Treasures has successfully built long-standing relationships with thousands of customers worldwide.
Our success is due in part to the dedication of our team of professionals who know the importance of exceptional client service. Our team of professionals are
dedicated and committed to providing our customers with exceptional service and quality products.
Our warehouses and headquarters are located in Blue River Oregon one hour from Eugene.
Christmas Treasures, Inc.
52959 McKenzie Hwy
Blue River, Oregon 97413